Examples of CCI's Services:

CCI's services helps companies address the legal, ethical, commercial, and other expectations society and discerning investors have for their business.

By employing a systematic focus on increased value, we can rapidly deliver targeted solutions to progressive companies that are looking for measurable results in markets and operations that will benefit from some measure of stakeholder engagement programs. We provide dedicated project teams, equipped with both industry, and area knowledge and experience. We deploy our proven assessment systems, our international alliances, and a breadth of capability extending from strategy, process excellence, and program implementation.

CCI supports its clients in five main areas:

1. Sustainability programming strategy development & performance benchmarking,
2. Social & environmental impact assessments,
3. Internal resource & systems development for accurate reporting,
4. Sustainability Assurance report development & coaching / writing,
5. Product and market development coaching.*

1. Sustainability programming strategy development & performance benchmarking

• Guide strategic planning sessions & develop in-house strategies that fit
• Review corporate capacity and processes for dealing with social and ethical issues that may arise in dealing with stakeholders
• Internal communication systems evaluation to support reporting needs
• Detailed written needs assessments.

2. Field study: Impact Assessments

• Define specific objectives and measurable outcomes against recognized international standards.
• Community Consultations
• Stakeholder identification & engagement strategies
• Consultation with stakeholder groups - including government, policy makers, community leaders, international and local non- governmental organizations, and associations to define strategic input and prioritize Stakeholder concerns and best go forward options.
• Community-Based Environmental Impact Assessment.
• Market and product Social Impact Assessments

3. Internal resource & systems development for accurate reporting

• Team Training on Fundamentals of Corporate Social Responsibility
• Review Internal & Supply Chain Reporting Structures
• Develop Reporting System
• Review of all Applicable Industry Best Practices and Regulatory Standards

4. Sustainability Assurance report development & coaching / writing

• Plan Report Content and Graphic Design.
• Team Development for Data Collection.
• Write and Produce Sustainability Report.

5. Product and market development coaching

• Review all Necessary Product Modifications to Suit Target Market
• Conduct on Site Market Surveys
• Assist in Test Market Set-up
• Find Added Value in Current and New Markets Related to

Sustainability Strategies & Sustainability Assurance: CCI Integrity Reporting

Sustainability Assurance has been developed to satisfy the demands of a growing group of stakeholders such as; shareholders, investment markets, regulatory agencies, activist groups, labour unions, employees, community organizations, and the news media for relevant and accurate information.

Assurance is an evaluation method that uses a specified set of principles and standards to assess the quality of a company's social responsibility / sustainability program and the organization’s underlying systems, processes and competencies that underpin its performance in this area. Assurance includes the effective communication of the results of this evaluation to provide credibility to the company's entire social responsibility program and reporting systems.

Central to sustainable development is the requirement that organizations take responsibility for their social, environmental, and economic impacts. The demands on business to perform their operations in a socially and environmentally sustainable manner both at home and abroad are increasing rapidly. Credible information about performance is crucial in effectively managing these impacts and communicating with diverse stakeholders. Increasing focus from the investment sector on sustainability shows that a company’s sustainability report is no longer just a frill but a necessity.

CCI has an effective process in place for identifying and understanding corporate social responsibility activities, performance, impacts, and the value of Stakeholder views. This process is also used for managing aspects of Sustainability Performance and responding to Stakeholder views, including any significant weaknesses in the underlying organizational processes, systems, and competencies

As a result of our many years of experience with numerous societies in developing countries, CCI has developed a distinctive approach to the nature and management of the complex social responsibility issues surrounding community engagement. This wealth of experience provides CCI with a highly focused and proven approach to the planning and implementation of sustainability initiatives and on-field programming.

Public Assurance Relations & Communications

The information needs and performance expectations of stakeholders are reflected in a wide variety of issues. These often include: the organisation's values and governance, its regulations and controls, its operations, the impact of its products / services and investments, its impact on the environment, human rights issues, labour and working conditions issues, and supply chain issues. CCI will prepare a social and ethical report relating to the audit process undertaken in a specified period. The report clearly explains the auditing process and demonstrates how the organisation's performance relates to its values, objectives, and targets. It includes information about its performance measured against its key social and ethical performance targets. The report also provides comparative information for previous periods to help stakeholders understand the current performance in the context of prior period trends and in the context of external benchmarks. CCI applies an auditing standard through which organisations will be able to provide assurance to stakeholders as to the quality of their social and ethical accounting, auditing and reporting abilities.

CCI ties social and ethical issues into the organization's strategic management and operations by linking an organization's values to the development of performance targets, and the assessment and communication of organizational performance. Communicating this type of integrated assurance is a vital component of effective engagement between organisations, its stakeholders, and the public at large. CCI will work with a company's communications department to design and produce detailed Public Assurance Statements that clearly present the information that stakeholders are looking for.

CCI services support organizational learning and overall performance - social and ethical, environmental and economic - and guides organizations towards a path of sustainable community relations development.